Bridal Alterations Brisbane Terms & Conditions

Disclaimer:

Fit and comfort disclosure

We require open communication with us at the initial fitting in regards your goals, this includes but is not limited to: desired fit and feel of your dress, customisations, weight loss/gain goals, pregnancy, surgeries or exercise regimes that may alter the fit of your gown; this is so we can work to accommodate your personal preferences and goals into the outcome of your dress.

Personal Space

During your visit with us at Bridal Alterations Brisbane we are fitting your gown to your body which requires us to be close to your person with pins and scissors. We are here to work with you to make your wedding dress dreams come true in the most comfortable and dignified way possible.

Alteration limitations

We work with the dress and how it is made. While there are many options regarding alterations, there may be certain things we are unable to achieve. We will go through the options available to you and your dress during your consultation and work with you to achieve the best possible outcome.

Cleanliness

We require the dress be clean before alterations. Second hand dresses, or sample dresses should be cleaned and free of marks and dirt that can cause damage to our machines and staff.

Bad behaviour

Aggressive or rude behaviour will not be tolerated and will result in being asked to leave.

Appointment fee

An appointment fee of $30 is required for the initial fitting. You may have multiple initial fittings of which a $30 fee is required for each. Following alterations appointments booked with us in store and pick up appointments do not have a fee.

Payment

A verbal agreement of payment is made prior to the commencement of alterations on your gown should you need to be wearing the dress (required for some hemlines) to begin. After this a 50% deposit is required at your first appointment to continue with the alterations, and the final payment of the remaining balance must be made before or on the day of pick up.

Final Fitting and Pick Up

During all your fittings, including your final fitting and pick up, any issue, concern, or query you have concerning the alterations and fit of your dress must be raised with staff. We want you to leave Bridal Alterations Brisbane knowing that everything has been done and your dress is fitting perfectly for your wedding day. Bridal Alterations Brisbane takes no further responsibility for change of mind or damages once the dress has left our premises.

Alternative Pick Up/ leaving the dress with Bridal Alterations Brisbane

You may leave your dress in our care after your final fitting on the condition that it is picked up within three weeks after your final fitting and has been paid in full. After three weeks a storage fee will be charged of $50 per week. If your dress is with us after a year of your wedding date and no contact has been established in this time, we reserve the rights to remove your dress from our premises in any manner we see fit.

Photography Waiver

By sending photos to Bridal Alterations Brisbane you provide consent to use the photos on Bridal Alterations Brisbane website and/or social media.